Support & Documentation
By email at support@proatria.com
Email is the preferred communication channel for support. All support emails have top priority. Email allows us to find and prepare complete answers for your requests.
Unlike voice, written instructions remain available at any time for future reference and enable us to pick up a task or search past conversations.
By phone at +44(0)1963 441311
In case you prefer to call, kindly direct your request to our UK office. We work from Mondays to Fridays, from 09:00 until 17:00 UK time.
Severity requests outside of the UK working days/hours should be directed to +44(0)2081 233729.
More support options
We also provide other support services, from consultancy and training to on-site visits. Visit our support options page for the full list.
Product Documentation
All our products come with comprehensive documentation. We distribute the documentation with the product for offline usage.
We also provide the documentation for online access.
Latest articles and news
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Read the archive
Fri 06 July 2018
—
Secure File Transfer and Business Continuity Planning
by Hannah Suarez
•
article
Tue 03 July 2018
—
SFTPPlus Release 3.35.0
by SFTPPlus
•
general
•
release
Wed 20 June 2018
—
Setting up security scanners for your SFTPPlus MFT Server
by Hannah Suarez
•
article
•
security
Fri 08 June 2018
—
SFTPPlus Release 3.34.1
by SFTPPlus
•
general
•
release
Mon 04 June 2018
—
IPv6 support for HTTP/S, FTP/S, SFTP and SCP File Transfer Services
by Hannah Suarez
•
article
•
infrastructure
Mon 28 May 2018
—
SFTPPlus Release 3.34.0
by SFTPPlus
•
general
•
release
Thu 03 May 2018
—
Secure cipher suites for the ssl_cipher_list configuration
by Mișu Moldovan
•
security
Tue 24 April 2018
—
Security Advisory on CSRF and XSS attacks affecting HTTP/HTTPS services
by SFTPPlus Security
•
security
Fri 06 July 2018 — Secure File Transfer and Business Continuity Planning by Hannah Suarez • article
Tue 03 July 2018 — SFTPPlus Release 3.35.0 by SFTPPlus • general • release
Wed 20 June 2018 — Setting up security scanners for your SFTPPlus MFT Server by Hannah Suarez • article • security
Fri 08 June 2018 — SFTPPlus Release 3.34.1 by SFTPPlus • general • release
Mon 04 June 2018 — IPv6 support for HTTP/S, FTP/S, SFTP and SCP File Transfer Services by Hannah Suarez • article • infrastructure
Mon 28 May 2018 — SFTPPlus Release 3.34.0 by SFTPPlus • general • release
Thu 03 May 2018 — Secure cipher suites for the ssl_cipher_list configuration by MiČ™u Moldovan • security
Tue 24 April 2018 — Security Advisory on CSRF and XSS attacks affecting HTTP/HTTPS services by SFTPPlus Security • security