Support & Documentation
By email at email@example.com
Email is the preferred communication channel for support. All support emails have top priority. Email allows us to find and prepare complete answers for your requests.
Unlike voice, written instructions remain available at any time for future reference and enable us to pick up a task or search past conversations.
By phone at +44(0)1963 441311
In case you prefer to call, kindly direct your request to our UK office. We work from Mondays to Fridays, from 09:00 until 17:00 UK time.
Severity requests outside of the UK working days/hours should be directed to +44(0)2081 233729.
More support options
We also provide other support services, from consultancy and training to on-site visits. Visit our support options page for the full list.
All our products come with comprehensive documentation. We distribute the documentation with the product for offline usage.
We also provide the documentation for online access.
Latest articles and news • Read the archive
Thu 29 November 2018 — Secure your FTPS server with Let's Encrypt
Tue 27 November 2018 — SFTPPlus Release 3.42.0
Wed 21 November 2018 — SFTPPlus Release 3.41.1
Thu 15 November 2018 — SFTPPlus Release 3.41.0
Wed 14 November 2018 — SFTPPlus Release 3.40.1
Tue 13 November 2018 — SFTPPlus Release 3.40.0
Fri 05 October 2018 — SFTPPlus Release 3.39.0
Fri 21 September 2018 — SFTPPlus Release 3.38.0