Perpetual software licensing
Free upgrades included in our support plan
Before making a purchase, try our fully functional product at your own pace, backed by our support team.
You can transfer an existing licence while migrating between on-premise and cloud or changing the operating system.
One non-production licence can be used in a pre-production / testing / staging environment without extra cost.
This pre-production environment is fully covered by the support contract.
Extra discount for our product to start-ups and small businesses with up to 10 employees.
Discount does not apply to the support subscription.
Frequently Asked Questions
What is the product's licence?
One time product purchase, without recurrent yearly or monthly product payment.
Permanent / Perpetual software license with full functionality.
No limitations on concurrent users, connections, file sizes and the number of transfers.
Unlimited CPU cores, memory, and storage.
Cold disaster recovery (DR) instance included at no extra cost.
One testing (UAT) or Pre-production instance included at no extra cost.
Individual development instance included at no extra cost.
Is the first year of support included in the product licence price?
No, it's not included.
However, one year of maintenance is included with the purchase of a perpetual licence.
- security updates
- support for installation, best practice, usage & other questions
Do you provide 24x7 support?
Yes. 24x7 support is available as part of our extended consultancy services.
We also provide a range of support related services. You can learn more about it on our support options page.
Contact us for details.
Does the standard support contract include 24x7 support?
24x7 support is available as part of our extended consultancy services.
We help with guidance on the project planning, architecture, implementation, deployment and day to day operations.
How are the roadmap requests considered?
Requests will be considered on case-by-case basis and at our discretion.
The main evaluation criteria for new features are the usefulness to other customers and preserving the backward compatibility.
Functionalities that benefit only a single customer can be implemented as part of our consultancy services.
How are the consultancy services invoiced?
The first 20 hours of consultancy are invoiced in advance.
Any additional hours are invoiced after the consultancy services were provided, in sets of 20 hours or as agreed at the time the service was contracted.
Are there any limitation for number of users / connections files?
The SFTPPlus licence will not limit the number of users or connections.
You can configure SFTPPlus to enforce certain usage limits, but this fully under your control.
Does the pricing include taxes?
Sales tax, VAT (Value Added Tax), import tax, tariffs and other taxes are not included in the listing on this page. We are a UK based company and customers from the UK are required to pay UK VAT at current rates.
How long is the trial period?
The majority of our customers complete the evaluation period in less than 30 days.
We are aware that certain projects might require more than that and we are ready to accommodate your needs and evaluation process to the complexity of any project.